What is IVR and how it can add value to your business.
Interactive Voice Response (IVR). Voice menus for your telephony can be the first thing your callers interact with.
This can be a greeting message for standard requests such as opening hours or a short description of your business area, and all can be accessed by the caller via the voice menu.
For any other types of call, IVR can act exactly like your secretary. The caller will listen your prerecorded voice menu and will be able to choose the right department to be redirected by himself.